Our Approach to Patient Privacy and Security:

The safety of your personal data is as important to us as your personal health. It's our priority to keep your information safe and secure.

Below is a summary only and we encourage you to read the full privacy notice.

Patient-owned Data

You own your personal information and we do our part to ensure this is kept confidential between you and your care team.

You own the data you enter into the Thrive Health^® platform. You are able to update, edit, and delete info as you see fit and can access your data offline by securely downloading your personal health history.

We will always gather your consent before sharing this information with your care team. We do not disclose any of your personal information to marketers of unaffiliated third parties.

Thrive Health applications only allow secure communication with registered healthcare providers to deliver a recommendation or a diagnosis.

Privacy by Design

We follow Privacy by Design practices by taking a holistic approach to our product designs.

We follow Privacy by Design practices by enforcing privacy and security measures that consistently meet health organization requirements. We also conduct regular privacy and security training for our employees.

Industry Best Practices

We use Industry Best Practices to keep your personal health information safe and secure through data safeguarding controls and standards.

We meet or exceed the requirements of FIPPA and follow data security and privacy standards that align with PIPEDA and HIPAA. The infrastructure we use to store patient’s health information is wholly located in Canada and is implemented in accordance with provincial and federal privacy legislation. Thrive Health and our infrastructure provider are SOC 2 Type II, ISO 27001, 27017, and 27018 certified.

See our full Privacy Notice

Get in touch

Making healthcare work better for everyone.

We are honored to work and live on the unceded and ancestral territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ / Selilwitulh (Tsleil-Waututh) nations, and to have team members distributed across a variety of traditional territories within North America.

Mailing Address:
250 - 25th Street West Vancouver
British Columbia V7V 4J1

Customer Inquiries: support@thrive.health

Info: info@thrive.health

Phone: 604-200-6431